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FAQs

EQUIPMENT CARE

What is IDEALs EQUIPMENT Care?
IDEAL EQUIPMENT feels that equipment care should be carefree. To make sure your equipment performace and experience is low on anxiety and high on satisfaction, Equipment Care was developed. Complete and convenient vehicle service from an authorized dealer using high-quality genuine parts is an unbeatable combination that helps keep your vehicle running perfectly. Our pledge is to provide:

  • Convenient appointment scheduling
  • A clear explanation of recommended service
  • Respect for your time
  • A recap of all the work completed
  • Free multi-point inspections

IDEAL EQUIPMENT Service

Can IDEAL EQUIPMENT & SUPPLIES dealership handle maintenance, service, and repairs?
Our dealership is equipped to deal with any issue your vehicle may have, from routine maintenance to supplemental service.  We go above and beyond basic warranty repairs.

Why is it important for my vehicle to be serviced at IDEAL EQUIPMENT & SUPPLIES?
Choosing where to have your vehicle serviced is an important decision. We have assisted you with the purchase of your equipment and will be available for the maintenance and service of your vehicle every step of the way. We strongly encourage our customers to bring their vehicles to our dealership to continue the established relationship with us.

At IDEAL EQUIPMENT & SUPPLIES, only factory trained technicians will work on your vehicle. No one knows your equipment better than our technicians! They have access to a specialized diagnostic system designed especially for your equipment. We are tied to the manufacturer and receive factory authorized instructions. Bringing your equipment to our dealership allows it to be properly maintained and serviced, which preserves the life ensures it will be covered by our warranty.

Why is it important to schedule my first service appointment?
Setting up your first appointment to get your equipment serviced at a our dealership is extremely important. We suggest our customers schedule their first appointment while at the dealership. This gives you the opportunity to meet the service advisor and service managers, who can explain your vehicle’s maintenance requirements. You will also be given directions and see first-hand where to pull your vehicle into the service drive.

If you were unable to schedule your appointment at the dealership, you can schedule an appointment by calling us.

When should I get my vehicle serviced?
It is important to have your equipment serviced at the recommended intervals in order for the vehicle to continue performing at its optimal level. You can refer to the Maintenance section in the Owner’s Manual or contact your us for a full list of minimum maintenance requirements. You will need to know your vehicle’s driving conditions in order to get an accurate maintenance schedule.

Driving conditions are considered severe:

  • For repeated short distances.
  • In dusty or sandy areas, in areas where salt or other corrosive materials are used.
  • On rough or muddy roads.
  • In mountainous areas.
  • For extended periods of idling or low speed operation.
  • For prolonged periods in cold or extremely humid climates.
  • More than 50% of driving in heavy city traffic in temperatures above 90°F.
  • If using brakes extensively.

Driving conditions are considered normal:

  • If your car did not fall into the previous severe category

How do I know when my equipment requires attention?
It is important to observe your equipment’s performance closely. Your equipment’s onboard technology helps monitor vehicle performance and operation. A number of warning light indicators in the instrument cluster are your key to understanding these active monitors. Warning light illumination is an indicator that your equipment needs the expert attention of the trained technicians and special service equipment available at our dealership. Your Owner’s Manual can give you more information on instrument cluster gauges and warning light indicators.

What is the advantage of taking my vehicle to IDEAL EQUIPMENT & SUPPLIES for maintenance?
Servicing your equipment at our dealership ensures that your vehicle will be repaired by factory-trained technicians that have specialized diagnostic equipment and use only Genuine Parts and Accessories. Our dealer service protects your investment.

Why is it important to keep accurate service records?
Retaining service records can add value to your vehicle and prove that critical, required maintenance has been performed, which validates eligible warranty repairs. Service records should be added to your service history online to help verify that maintenance has been performed. This is especially important if your equipment is serviced by someone other than an authorized dealer. Visit your local our dealership to obtain Genuine Parts.

Why should I use genuine Parts and Accessories?
Genuine Parts are specially designed and engineered to meet high performance standards and are backed by our Warranty. Contact our dealership for details.

What type of seasonal service does my vehicle need?
Depending upon your area’s weather conditions, seasonal services may be helpful. Review the Maintenance Schedule in your Owner’s Manual for seasonal variations. You should also contact your our dealership for recommended seasonal services pertaining specifically to your geographic area.